Privacy Policy

Effective Date: 03 July 2024

Concept Crew Marketing Ltd. ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://conceptcrew.co.uk and engage with our services, specifically through our Contact Us form and newsletter signup.

1. Information We Collect

Personal Data:

When you interact with us through our Contact Us form or sign up for our newsletter, we may collect the following personal data:

• Name
• Email address
• Phone number
• Message content

Usage Data:

We may also collect information on how our website is accessed and used. This usage data may include information such as your computer's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. Use of Your Information

We use the collected data for various purposes:

• To respond to your inquiries and provide customer support.
• To send you our newsletter if you have subscribed to it.
• To notify you about changes to our services or policies.
• To monitor the usage of our website and improve its functionality and user experience.
• To detect, prevent, and address technical issues.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: By providing your personal data through our Contact Us form or newsletter signup, you consent to us processing it in accordance with this Privacy Policy.
• Legitimate Interests: We may process your personal data to pursue our legitimate interests, such as improving our services and communications.

4. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Data Sharing and Disclosure

We do not share or disclose your personal data with third parties except:

• When we have your explicit consent.
• To comply with legal obligations.
• To protect and defend our rights and property.
• To prevent or investigate possible wrongdoing in connection with our services.
• To protect the personal safety of users or the public.

6. Your Data Protection Rights

As a resident of the European Economic Area (EEA), you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@conceptcrew.co.uk.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@conceptcrew.co.uk
• By visiting this page on our website: Contact Us
• By phone number: +44 7424655413
• By mail: Suite 1 And Suite 1a Craig House, 64 Darnley Street, Glasgow, Scotland, G41 2SE